Convenience Services
Naugatuck Savings Bank makes banking easy.
That’s why we have an array of Convenience Services that can help you
manage your banking whether you are home or away.
Convenient Customer Service
We’re here to help. Whether you want to speak
to one of our Customer Consultants or use our 24 hour automated Bank-by-Phone
system, you can have all of your questions answered and even check your
balance, place a stop payment, transfer funds or make a loan payment.
Our Customer Consultants can be reached at
203.729.4442 or toll free 1.877.729.4442 during extended hours of Monday
– Friday from 8:00am – 8:00pm and Saturday from 8:00am –
3:00pm.
Free automated Bank-by-Phone is available 24 hours a
day, 7 days a week. Just call 203.720.5300 or toll free 1.888.891.4219.
Online Banking, Bill Pay & Popmoney®
Conduct your banking at your convenience. You can:
- Check your balance
- Send money electronically
- Transfer funds
- Make loan payments
- Pay your bills
- Have your bills delivered electronically
- Schedule recurring payments
- Set up reminders
- View transaction history
- View images of checks and statements
Sign up today!
Open an Account Online
Our online applications make it easy for you to apply for a:
eStatements
Receive your monthly statements and check images online with our convenient and environmentally friendly eStatements. No more waiting for the mail to arrive. Access up to 18 months of statement savings or checking statements in a safe and secure manner. This convenient service is another way we can help protect you against identity theft. Sign up now.
Visa® Check Card
A Visa Check Card is safer and quicker than writing a check. Plus, it’s FREE with any Naugatuck Savings Bank checking account. Shop wherever Visa is accepted and the amount of the purchase is automatically deducted from your checking account. You can also access cash at ATMs worldwide. Using your Visa Check Card can also help you save when you enroll in our Ka-Ching! Savings Account program.
ATM Cards
Access the funds in your checking or savings account 24 hours a day, 7 days a week, with a Naugatuck Savings Bank ATM card. Get cash, check your balance or transfer funds at any ATM.
Use SUM-designated ATMs surcharge-free! Search the list of participating institutions here.
To report a lost or stolen ATM or Visa® Check Card:
During Normal Business Hours
Monday-Friday 8:00am – 8:00pm
Saturday 8:00am – 3:00pm
203.729.4442 or toll free 1.877.729.4442
After Hours
24 hours a day, 7 days a week
1.800.554.8969
Overdraft Protection
You’ll have peace of mind when you sign up for Overdraft Protection. Funds will be automatically transferred from your designated Savings account to your checking account whenever they are needed to cover an incoming check.
Direct Deposit
Take advantage of Direct Deposit and you can have your paycheck, Social Security, retirement or other benefits safely and automatically deposited into your checking or savings accounts.
Automatic Transactions
You can authorize us to transfer a pre-determined amount from your checking account for a Naugatuck Savings Bank mortgage or loan payment. Make saving easy by having a set amount transferred from your checking account to your statement savings account.
Pre-Authorized Payments allow you to authorize companies to electronically withdraw funds from your Naugatuck Savings Bank checking or statement savings account to make monthly payments more convenient.
Wire Transfers
With our Wire Transfer services, you can wire funds safely and conveniently whenever you need to. Just stop into one of our offices and we’ll assist you with this service.
Branch Offices
Naugatuck Savings Bank has invested in its branch facilities by upgrading them to enhance your banking experience. Many of our branches have a Computer Café where you can stop by to have a complimentary cup of coffee and use one of our computers to surf the web or conduct your banking business. Best of all…it’s totally FREE.
Personal Tellers
Personal Tellers allow customers, from within the Wallingford branch lobby, personal live access via video technology to one of our friendly Customer Consultants in our Customer Contact Center. Personal Tellers have expanded hours of service: Monday - Friday 8 a.m. - 8 p.m.; Saturday 8 a.m. - 3 p.m. Click here for more information.
Coin Processing Service
Turn your loose coin into cash and take advantage of the FREE Coin Machines available in our branch offices. Non-customers will be charged a 10% service fee on the total amount of coin turned in. The amount of the service fee will be donated to the Naugatuck Savings Bank Foundation.
Safe Deposit Boxes
Protect your valuables in a safe and secure way. Rent a safe deposit box, which are available in most of our branch offices. There are a variety of sizes available.
Free Notary and Signature Guarantee Services are available in most of our branch offices for our customers.